Looks like we are not alone being misled!! and told half truths!
Has anyone been able cancel their contract and get their money back or at least stop payment?? We haven't even been able to talk to or email the people we interacted with.. Emails don't work and they don't call back!! We read a lot of posts here regarding promises made by Iberostar and not followed through..
I for one will NEVER vacation at an Iberostar and I will discourage any one I know!! Was also assured we would be able to book our weeks with Iberostar..Not so, have to book with RCI which does not include all inclusive, nor can we travel to the resort we would like to go to
Reason of review: Not as described.
Monetary Loss: $12500.
Preferred solution: Full refund.