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Exchange, Refund and Cancellation Policy
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1 comment

We put our down payment down on June 20, then cancelled within the 5 day period, partly bc of the reviews onnthis site and partly bc whennwe tried it out we realized they lied to us. To cancel they are demanding even more money beyond our down payment!

They say they will sue us if we don't give more money!! I just want to cry!

Review about: Iberostar Hotels And Resorts Membership.

Reason of review: Return, Exchange or Cancellation Policy.

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I am able to cancel the contract within the 5 days, they offer me the full refund even the paper that I signed indicated a $2,000 closing fee and $720 prestige club fee, which I am prepared to lose that money but they offer a full refund on my deposit and only charge me one day of the club fee, it's about $42.

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